Success Stories

We’re proud to empower organizations across the country to make a difference in their communities. From nonprofits and faith-based groups to government agencies, our scheduling and data management software has transformed the way they operate, helping them serve their clients more effectively and efficiently.

Since our launch in 2010, Assisted Rides has facilitated over 6 million rides and services, connecting people to the support they need. These success stories highlight how our clients have leveraged our platform to overcome challenges, streamline operations, and create lasting impacts in the lives of those they serve.

Explore the stories below to see how Assisted Rides is driving meaningful change every day.

Non-Profit

Challenge: Interfaith Caregivers struggled to manage their growing volunteer driver program, which provided essential rides for seniors and individuals with disabilities. Their manual scheduling process led to missed rides and overwhelmed staff.

Solution: By adopting Assisted Rides as their scheduling software, they streamlined their scheduling process with features like volunteer self-assignment, automated notifications, and recurring ride templates.

Results:

Increased ride fulfillment by 30%
Reduced staff time spent on scheduling by 50%
Improved volunteer satisfaction through self-assignment tools

Testimonial: "Assisted Rides has been a game-changer for us. We can now focus on serving our clients instead of managing logistics!"

Faith-Based

Challenge: Our Parish needed a way to coordinate a meal delivery program and rides for community members attending weekly services, food drives, and medical appointments. Their existing system was inefficient and prone to errors.

Solution: Assisted Rides provided optimized routing tools for their Delivery Program, allowing them to schedule optimized delivery routes, and rides with ease.

Results:

Successfully coordinated over 1,000 meal deliveries in the first year
Reduced scheduling costs by 20% through optimization
Enhanced community engagement with reliable transportation services

Testimonial: "The delivery program tools in Assisted Rides have saved us time and money while keeping our community connected."

Local Government

Challenge: The County office faced challenges in managing transportation for seniors and ensuring compliance with reporting requirements for funding. They needed a scalable solution to handle ride scheduling, reporting, and volunteer management.

Solution: Assisted Rides equipped the agency with extensive reporting tools, HIPAA-compliant features, and scalable ride scheduling options for one-way, roundtrip, and multi-stop trips.

Results:

Facilitated over 15,000 rides annually with a 90% client satisfaction rate
Simplified reporting processes, saving 10+ hours per month in administrative work
Improved compliance with funding requirements through detailed reports

Testimonial: "Assisted Rides has made it easier to meet our clients' needs while staying compliant and efficient."

Success Stories

Non-Profit

Faith-Based

Local Government

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