Most programs comparing volunteer driver software are choosing between a few dedicated products and the spreadsheets and phone calls they use today. This page sets them side by side on the things programs ask about most: pricing, scheduling, the services beyond rides, vehicles, apps and reporting.
Assisted Rides has been running volunteer driver programs since 2010, for more than 200 nonprofits, faith-based organizations and government agencies in the United States and Canada.
| What programs compare | Assisted Rides |
Spedsta
Last verified October 26, 2026
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ClubExpress (RunMyVillage)
Last verified October 26, 2026
Village edition of ClubExpress club software
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Helpful Village
Last verified October 26, 2026
Built for Villages
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ITNRides
Last verified October 26, 2026
Available by joining ITN's ITNCountry network
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RideScheduler
Last verified October 26, 2026
Vendor site last updated 2016
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Spreadsheets and phone calls
Typical of programs run by hand; varies by organization
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|---|---|---|---|---|---|---|---|
| Pricing model | Annual subscription priced by the yearly volume of rides and services, not per user. From $1,500 a year. | Not stated by vendor | Monthly fee per active member (42 cents each up to 200 members), $24 monthly minimum, plus setup fees | $1.50 per active member per month, $75 monthly minimum, plus a $330 enrollment fee | Not stated by vendor | Not stated by vendor | Software you may already have; the main cost is staff time |
| Users included | Unlimited clients, volunteers and staff accounts | Not stated by vendor | Unlimited administrators; billed by active member | No charge for volunteers or administrators; billed by active member | Not stated by vendor | Not stated by vendor | Anyone the file is shared with; versions and edits are hard to control |
| Free trial | Yes, in your real account, with no fixed length. You keep the work you do if you sign up. | 7-day free trial | 60-day free trial | 30-day free trial | Not stated by vendor | Not stated by vendor | Not applicable |
| Ride scheduling | One-way, round-trip and multi-stop trips, several clients per trip, recurring request templates | Recurring rides and multiple stops per trip | Transportation service requests, one-way or round trip | Not stated by vendor | Ride scheduling and routing | Ride details are pre-filled from saved data | Typed in by a coordinator; recurring rides copied by hand |
| Services beyond rides | In-home visits, telephone reassurance calls, errands and minor home repairs on the same calendar | Not stated by vendor | Village service requests handled by contractors and volunteers | Village service requests, with volunteer matching | Not stated by vendor | Not stated by vendor | Separate lists or sheets for each service |
| Delivery and shuttle routes | Yes, with optimized routing | Automatic route optimization for minimum distance and drive time; lists Meals on Wheels | Not stated by vendor | Not stated by vendor | Not stated by vendor | Not stated by vendor | Planned by hand or with a separate mapping tool |
| Events and classes | Yes: sessions, sign-up rosters, attendance, optional fees and rides to events | Not stated by vendor | Event calendar with online registration and payment | Event promotion | Not stated by vendor | Not stated by vendor | Separate sign-up sheets |
| Memberships and dues | Yes: plans, dues, households and ride allowances | Not stated by vendor | Yes, with automatic renewals | Not stated by vendor | Not stated by vendor | Not stated by vendor | Another sheet, or separate accounting software |
| Agency-owned vehicles | Yes: assignment, pre-trip and post-trip inspections, fuel logs and maintenance schedules | Web forms for vehicle inspections, maintenance and mileage | Not stated by vendor | Not stated by vendor | Not stated by vendor | Not stated by vendor | Paper or spreadsheet logs |
| Volunteer self-assignment | Yes | Broadcast booking sends ride requests to a pool of drivers | Yes, as a $600 one-time add-on (half rebated to the village) | Volunteer self-service included | Not stated by vendor | Drivers can accept rides and cancel ones they can't keep | A coordinator calls or emails volunteers to fill each ride |
| Clients schedule their own requests | Yes | Says passengers can book rides through automated email, phone and text systems | Members can add their own requests if the village allows it | Not stated by vendor | Not stated by vendor | Requests are entered by your coordinator or dispatcher | Clients call the office and staff enter each request |
| Notifications | Emails, text messages and autocalls, sent by each person's preferred method | SMS, email and voice messaging | Automated emails to service providers | Text messages as a paid add-on | Not stated by vendor | Email or phone reminders to drivers the evening before a ride | Reminder calls and emails made by staff |
| Mobile | Works in any phone browser. Native iOS and Android apps for clients and volunteers are in final testing and will be free. | Says it supports desktop, tablet and mobile, including iOS and Android | iOS and Android app for members only | Says it works on iPhone, iPad, desktop and Amazon Alexa | Driver manifests on smartphones | Web-based; runs in a browser | Depends on the spreadsheet app; usually hard to use on a phone |
| Reporting | More than 70 customizable reports | Over 30 charts and reports, with web-based pivot tools | Financial reports and data exports; ad-hoc reports cost extra | Says it has a large number of comprehensive reports | Reporting, including support for grants | Ride charts and reports, exportable to Excel | Built by hand with formulas and pivot tables |
| HIPAA | HIPAA compliant by default, with optional HIPAA Privacy settings | Security and HIPAA compliance page; will sign a Business Associate Agreement on request | Not stated by vendor | Not stated by vendor | Not stated by vendor | Not stated by vendor | Depends on how files are stored and shared; the organization's responsibility |
| APIs and integrations | Built for clients as needed | Integrates with third-party accounting systems | QuickBooks link and a membership verification service | Not stated by vendor | Not stated by vendor | Outlook email link and Google Maps display | None; data is copied between files by hand |
| Canadian organizations | Supported, including provinces and kilometers | Not stated by vendor | Says it supports organizations outside the US, including Canada | Not stated by vendor | Not stated by vendor | Not stated by vendor | Works anywhere |
| Support and training | Included at no extra cost | Phone and email support (cost not stated) | Unlimited phone and email support; training $120 an hour | Email, Slack and phone support; training $75 to $150 an hour | Training and technical support | Not stated by vendor | None beyond the spreadsheet maker's general help |
| Importing existing data | Yes | Not stated by vendor | One import included in the setup fee | $3,300 enrollment fee for Villages that need data migration | Not stated by vendor | Not stated by vendor | Not applicable |
| In use since | 2010, by more than 200 organizations, with more than 7,626,794 rides and services scheduled | Not stated by vendor | Not stated by vendor | Not stated by vendor | Software since 1998; rebuilt on Salesforce from 2018 | 2005, with more than 100,000 rides | Not applicable |
Information about other products is accurate as of the date shown under each name, based on what those vendors publish. "Not stated by vendor" means we could not find it in their published information, not that the product lacks it. Products change, so please confirm current details with each vendor.
Spedsta sources: https://spedsta.com/, https://spedsta.com/checkoutsecure, https://spedsta.com/mp-trip-booking-features/, https://spedsta.com/mp-automatic-route-planning/, https://spedsta.com/mp-driver-vehicle-and-passenger-management/, https://spedsta.com/mp-transportation-scheduling-and-booking/, https://spedsta.com/mp-ride-scheduling-and-dispatch-software/, https://spedsta.com/mp-transportation-reports-and-charts/, https://spedsta.com/mp-security-and-hipaa-compliance/
ClubExpress (RunMyVillage) sources: https://www.clubexpress.com/content.aspx?page_id=22&club_id=0&module_id=535859, https://www.clubexpress.com/content.aspx?page_id=22&club_id=0&module_id=110506, https://www.clubexpress.com/content.aspx?page_id=22&club_id=0&module_id=110511, https://www.runmyvillage.com/content.aspx?page_id=22&club_id=735795&module_id=348961, https://www.runmyvillage.com/content.aspx?page_id=22&club_id=735795&module_id=348964, https://www.runmyvillage.com/content.aspx?page_id=22&club_id=735795&module_id=350034, https://help.clubexpress.com/hc/en-us/articles/23786918173467-Splitting-a-Transportation-Request, https://help.clubexpress.com/hc/en-us/articles/23716192023067-Adding-a-Service-Request
Helpful Village sources: https://www.helpfulvillage.com/pricing, https://www.helpfulvillage.com/high-efficiency-villages
ITNRides sources: https://www.itnamerica.org/our-programs/itncountry/, https://www.itnamerica.org/about-us/our-technology/
RideScheduler sources: http://ridescheduler.com/, http://ridescheduler.com/FAQ.html, http://ridescheduler.com/AboutUs.html, http://ridescheduler.com/Tour3.html, http://ridescheduler.com/Tour4.html, http://ridescheduler.com/Tour5.html
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